Privacy

We know how important the privacy of your information is to you. Not just your financial information but any data that you provide.

BalanceMyBills ('our website') is published by Investis Limited on behalf of NRAM, Bradford & Bingley and Mortgage Express ('we' / 'us').

When registering with BalanceMyBills you must create an account by entering an email address and password. Your email address is needed in case you need to reset your password in the future.

The data you enter in your budget plan is then saved in your account so you can access this and make updates in the future. You can also request that we delete all the data that BalanceMyBills holds about you, including our record of your login details.

All the information you enter remains private and is held securely. Your data will not be shared with anyone, unless you choose to do so. We will not collect any information about identifiable individuals, except where it is specifically and knowingly provided by them. We will not pass on your details to any third parties.

When you visit our website, our web server collects some basic information such as your internet service provider's domain name, which pages you accessed on our site, and when. We use this information only to analyse the use of our website to help guide improvements. We do not collect any personally identifiable information.

Read our full Privacy Notice here.

Cookies

When you visit our website, we use cookies, which are small pieces of information that allow us to maintain your connection to our website. We use the cookies to collect information about the device and the language you are using (so we can remember this information for your future visits to our site). We do not use these cookies to collect or store any personally identifiable information about you.

How to refuse the use of cookies

Please click here to refuse the use of the cookies. This will allow you to disable cookies in your browser. However, if you do this you may lose some useful functionality (i.e. personalisation features such as 'keep me signed in' and 'remember me').

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.